Course Overview
The maritime industry thrives on multicultural collaboration, yet cultural differences can lead to miscommunication and inefficiencies. This course provides maritime professionals with the knowledge and skills to navigate the unique values and working styles of Filipino crew members. By understanding Filipino cultural dynamics, participants will enhance teamwork, leadership, and communication, fostering a respectful and productive workplace.
Mark Your Calendar
📅 Friday, 21 March 2025
⏰ 10:30 – 16:30
📍 SQLearn, 6 Skouze Str., 3rd floor, 185 36, Piraeus, Greece
📚 Kate Bollanou, Intercultural Communication and Behaviour Trainer & Consultant
Who Should Attend?
- Non-Filipino seafarers working alongside Filipino crew members.
- Ship officers and senior crew members managing multicultural teams.
- Training managers and HR personnel who design leadership and cultural competency programs.
- Shipowners, managers, and crewing agencies hiring Filipino seafarers.
- Maritime trainers and consultants responsible for crew development.
- HR and recruitment specialists handling Filipino crew employment.
- Superintendents and fleet managers overseeing multicultural vessels.
Course Objectives
- Ensure a safe and productive work environment by recognizing how Filipino values such as respect, modesty, and harmony influence workplace interactions.
- Enhance trust and stability by applying strategies to gain the trust and loyalty of Filipino crew members.
- Strengthen teamwork and relationships by comparing Greek and Filipino communication styles, leadership approaches, and views on confrontation.
- Promote mutual respect and inclusivity by developing leadership skills that balance hierarchy with a “speak-up” culture.
- Become a culturally adaptive leader by analyzing cultural challenges and applying effective leadership and communication strategies.
Course Syllabus
Introduction
- Course objectives
- Instructor introduction
- Ice-breaker: Participant introductions & motivations
Session One: Understanding Filipino Values
- Respect, public image, and modesty
- Family, relationships, and harmony
- Leadership and hierarchy
- Group discussion: Participant experiences and observations
Session Two: Greece and the Philippines – A Cultural Comparison
- Communication styles
- Feedback and confrontation
- Leadership styles
- Approach towards time and urgency
Session Three: Practical Application
- Gaining trust and loyalty
- Creating a “speak-up” culture
- Developing global dexterity
- Case Study: Applying learned strategies to real-world maritime scenarios
Closing
- Key takeaways
- Q&A and participant insights
About the Instructor
Kate Bollanou is an experienced corporate trainer and academic lecturer specializing in workplace soft skills and intercultural communication. With over 20 years of experience and a mixed heritage, she is an expert in fostering collaboration between Greek and Filipino maritime professionals. She has worked with companies such as RINA, Teekay, Maran Tankers, and Marlow Navigation. A certified Global Dexterity trainer, she holds an MSc in Shipping and Commercial Law and a PQE from the Institute of Chartered Shipbrokers. Kate’s insights have been featured in Hellenic Shipping News, Lloyd’s Register, and the Manila Times. She has also delivered talks at major conferences, including NATO’s Maritime Interdiction Operational Training Centre, WISTA, and CrewConnect Global, and has been recognized on the TEDx stage.
Secure Your Spot Today! *
Orders are available until 19 March 2025. Discounts are available for group orders.
* If the minimum number of participants is not reached, the course will be rescheduled to a later date.
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